Definition
Tiered pricing refers to having a selection of prices on a product level.
It is an enhancement of the current member price feature that we have, which will be phased out in the future.
Current Member Price vs Tiered Pricing
Member Price | Tiered Pricing | |
Input customer name to proceed | Required | Not required |
Customising of Tier Name | Not allowed. Default : Member Price | Yes, any name you want |
No. of price tiers | Only one. | Up to 20. |
User Flow | Have to select product first then select member price (which requires more steps if want to select many products, all with member price) | Select tier first then select product. |
Able to work with open price | No | Yes |
Able to work with colour and size | No | Yes |
Able to use with barcode scanner | No. | Yes, based on price tier selected. |
Able to select in invoice(HQ) | No. | Yes. |
Use Cases
Group Pricing
In this case, prices are established for different customer segments based on factors such as willingness to pay and type of customer.
Eg: A cafe with student price for some items.
2. Volume Based Pricing
In this case, merchants have different pricing tiers for each item based on how many items the customer buys in total.
Example: Merchant owns a fashion store, where each item has a price for 1 piece, 3 piece and 5 piece respectively.
1 Piece | 3 Piece | 5 Piece | |
Shirt A | $30 | $25 | $10 |
Shirt B | $25 | $25 | $15 |
Shirt C | $35 | $35 | $30 |
3. Other Use Cases
Such as opening promotions, or happy hour where some beers will be half price from 6pm to 8pm.
How to Use
Creating Price Tiers - HQ
Go to HQ - Product Management
Click on the ‘Price Tier’ button
A pop up will appear, which you can then use to add, edit or delete price tiers. Note that the maximum number of price tiers you can have is 20.
You can also toggle on/off the tiers here, which will determine the price tiers that can be selected on the POS.
Setting of Price Tiers for each product
Click on a product in product management
Click ‘Manage Price Tier’ button
The 'Normal Price' Tier's price cannot be edited in this page.
Price tiers that are greyed out are toggled off and cannot be edited.
Price tiers in blue are those which the merchant has keyed in a price and are hence active.
Price tiers in white are toggled on, but does not have any price set yet hence it does not apply to this particular product.
Making a Sale
On the point of sale page, click on ‘Select Price Tier’
A pop up will appear, where you can select from a list of price tiers that has been toggled on via HQ.
After selecting the price tier, it’s name will then appear to indicate that it has been selected.
When you click on a category, products with the price tier set will have an icon beside it, while those without will not.
Barcode Scanning
You just need to select the respective price tier and scan the barcode. The respective price of the price tier would then be reflected.
Invoice
POS
You just need to select the respective price tier and select the item, then select Invoice as the payment method.
HQ
Once you have selected a product, you can click on the unit price dropdown which will allow you to select the price based on respective price tiers created.
Transaction Records
The price tier name would appear beside the product name.
Reports
The price tier name would appear beside the product name in the ‘Sales by Product’ table.
FAQ
1.What is the max character limit of a price tier name?
50 characters
2.What is the maximum number of price tiers that can be created?
20 price tiers.