The LED Queue Display lets you call customers to the counter by showing a queue number on a wireless Number Display. You key the number in on the Call Pad. It is a standalone device and is not connected to your Qashier POS.
Applies to: Singapore and Thailand · Used alongside Qashier POS (no POS setting is needed) · No PIN needed. To order one, contact Qashier Support or your account manager.
How it works with Qashier POS
If queue numbers are turned on for your store, Qashier POS prints a Queue No. on the customer's receipt or order chit. When the order is ready, key that number in on the Call Pad. The Number Display does not receive the number from the POS on its own. To restart the queue numbering on the POS, tap the menu icon (☰) and use Reset Queue (shown only when queue numbers are turned on).
What's in the box
Power adaptor x 2 (one for each unit)
Call Pad x 1
Metal cable x 1
Number Display x 1
Set up the LED Queue Display
No installation is needed.
Plug one power adaptor into the Number Display and the other into the Call Pad. The adaptors may have a 2-pin plug. If your wall socket is 3-pin, use a plug adapter.
Extend the antenna on the Number Display.
Place the Number Display where customers can see it, within range of the Call Pad.
Call a queue number
On the Call Pad, key in the queue number.
The Number Display shows the number. If it does not appear, press the bell (call) key on the Call Pad to send it.
Adjust the volume
The volume buttons are on the side panel of the Number Display, not on the Call Pad. The Call Pad has its own Return key, which does not change the volume.
On the side panel of the Number Display, press Reset/Delete (printed 复位/删除) until --- shows on the display.
Press Up / Volume + (上翻/音量+) or Down / Volume - (下翻/音量-) to set the level.
Key legend for the labels printed on the device:
Unit | Printed label | Meaning |
Call Pad | 0–9 | Number keys |
Call Pad | 设置 | Settings |
Call Pad | 返回 | Return |
Call Pad | Bell symbol | Call |
Number Display side panel | 上翻/音量+ | Up / Volume + |
Number Display side panel | 下翻/音量- | Down / Volume - |
Number Display side panel | 功能/设置 | Function / Settings |
Number Display side panel | 复位/删除 | Reset / Delete |
Number Display side panel | 音频 | Audio |
Number Display side panel | 电源DC | Power (DC) |
Troubleshooting
Symptom | Likely cause | Fix |
The number does not show on the Number Display | One unit has no power, the antenna is folded, or the units are too far apart | Check that both power adaptors are plugged in and switched on. Extend the antenna. Move the Call Pad closer to the Number Display. Unplug both units, wait 10 seconds and plug them back in. |
No chime when a number is called | Volume set to the lowest level | Follow Adjust the volume above and raise the level. |
Volume does not change | You pressed Return on the Call Pad instead of Reset/Delete on the Number Display | Use the buttons on the side panel of the Number Display. |
Still not working | Hardware fault | Contact Qashier Support with a photo of both units. |
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How to Set Up and Use the F&B Pager (Buzzer) System (if you prefer to buzz customers instead)
Last verified: 25 Sep 2026 · Markets: SG, TH