To set up your CC terminal:

  1. Plug into the power port with the lightning icon at the back of the CC terminal and it'll turn on - Must be plugged in constantly to use

  2. Once turned on, press '9' and then green 'O' button > Admin PIN: 2580 > Network > Wifi > Turn on Wi-Fi > Connect to your wifi router

  3. Once connected, you should see the Wifi and Cloud icon on the top right corner of the screen.


To check if your CC terminal is successfully linked to WIFI:

Press '9' and then green 'O' button > Admin PIN: 2580 > Network > Diagnostics > Run both 1 and 2. Both diagnostics should say 'Success'.

If diagnostics have failed, your wifi is most likely down. Please restart your wifi router and try again.

(Please contact us via the Live Chat if your CC terminal is not connected to Qashier POS and diagnostics have failed)


How to make a credit card transaction:

Your transactions will take T+3 working days to process and the payout is scheduled every Tuesday and Friday.

For HSBC cards, you'll need to insert the card instead. The credit card terminal will prompt for PIN > Press the green O button to skip.

Voiding a credit card payment transaction on the POS terminal will automatically initiate a refund for the credit card payment. Do refer to this guide for additional information:

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