Feature overview
This allows merchants to sell credits to their customers, which can be used by them to make purchases in the future when they revisit the store.
Key benefits
Increase customers' revisit rate by selling credits to them at an incentivised amount which customers can return to use
Example: Hair salon selling 500 credits for $350, which can be used to redeem a variety of hair services → cut and wash, scalp treatment etc.
Details
Credits can be used to pay for the full amount or partially (using split bill) where the remaining amount can then be paid with another payment method.
How to set up?
Go to HQ → product management:
Create a tab with the name ‘CREDIT’, followed by the relevant categories Eg: Haircut credit
You can then create products to sell credits, by filling in the price field as well as the credit field.
Eg: Credit top up of 500, for a price of $400.
How to use?
On your POS, go to point of sale and select a customer
Select your credit product and proceed to make payment
Paying full amount with credits
At the payments screen, you can click on the credits icon to select it as your preferred payment method
Click ‘confirm’ to then complete the payment.
Paying partial amount with credits
Click on the ‘split’ button on the top left hand corner of the payment screen
Split it to the number of relevant parts and amount which you want to pay with credits as well as other payment methods
Click on credits to make payment for the 1st part, followed by another payment method for the 2nd part.
Transaction Record
Paying full amount with credits
Paying partial amount with credits