Skip to main content

How to Add, Edit or Delete Staff in Qashier POS

Managers can add or delete staff easily through the Qashier Smart Terminal

Summary: Add, edit or delete staff and their Staff PINs directly on Qashier POS, so each person signs in with their own PIN and their sales are recorded under their name.

Applies to: All markets. Qashier POS. You need the Terminal PIN if one is set on your terminal.

Note: On Qashier POS you can set only a staff member's name and Staff PIN. To set void permission, hourly rate, commission tier or ENT credits, use Staff Management in QashierHQ. See How to Add, Edit or Delete Staff in QashierHQ.

Add a new staff member

  1. On the Qashier POS home screen, tap the ☰ (menu) icon at the top right.

  2. Tap Manage Staff.

  3. If prompted, enter your Terminal PIN.

  4. Tap Create Staff at the bottom right of the Edit Staff page. The Create New Staff window opens.

  5. Key in the Staff Name.

  6. Key in a 4-digit Staff PIN (numbers only). Each staff member needs a different PIN, and each name must also be different.

  7. Tap Confirm. You see Create Successful, and the new staff member appears in the list.

Delete a staff member

  1. On the Qashier POS home screen, tap the ☰ (menu) icon at the top right.

  2. Tap Manage Staff.

  3. If prompted, enter your Terminal PIN.

  4. Tap the staff member you want to delete.

  5. Tap Delete Staff.

  6. Tap Yes to confirm. You see Delete Successful, and the staff member is removed from the list.

Edit a staff member's name or PIN

  1. On the Qashier POS home screen, tap the ☰ (menu) icon at the top right.

  2. Tap Manage Staff.

  3. If prompted, enter your Terminal PIN.

  4. Tap the staff member you want to edit.

  5. Change the Staff Name or Staff PIN.

  6. Tap Confirm. You see Edit Success.

Warning: Use Edit Staff only to correct an existing staff member's name or PIN. Don't rename an existing staff member to set up a new person. Tap Create Staff instead, so each person's sales stay separate.

If something goes wrong

Symptom

Likely cause

What to do

Staff name already exists. Please add a different name.

Another staff member already uses this name

Enter a different name, for example add a surname or initial.

Staff PIN already exists. Please use a different PIN.

Another staff member already uses this PIN

Choose a different 4-digit PIN.

The message Invalid PIN. appears after you tap Manage Staff

The Terminal PIN you entered is wrong

Check the Terminal PIN in QashierHQ. See How to View or Change Your Terminal PIN in QashierHQ.

If you still need help, see Contact Qashier Support by Phone, WhatsApp, LINE or Viber.

Related articles

Last verified: 25 Sep 2026 · Markets: All markets

Did this answer your question?