To view transaction records:

  1. Select TRANSACTION RECORD in the terminal's homepage.

  2. Transactions made in the current day will be shown.

  3. You may select a transaction to view the receipt in detail. Receipt number is automatically generated according to the date and time of the transaction (i.e. in DDMMYYYYHHMMSS format)

Calendar icon: You can select a range of dates to view the transaction history of.

Filter icon: You can also filter the transactions by Discounted, Voided or Voucher.

To void/refund transaction:

  1. Select a transaction.

  2. Select VOID/REFUND and confirm.

  3. Enter terminal PIN and the reason for voiding the transaction.


Voiding a credit card payment transaction on the POS terminal will automatically initiate a refund for the credit card payment. Do refer to this guide for additional information:

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