Overview
The Multiple Tax Rate feature helps merchants comply with tax regulations by selecting the right tax rates for their products and services, ensuring legal compliance and avoiding penalties. Qashier simplifies tax configuration with an intuitive dropdown selection, making it easier than competitors’ complex tax modules while also attracting merchants who need multiple tax rates.
The Multiple Tax Rate options available, in compliance with Malaysia’s regulations, are:
No SST
5% SST
6% SST
8% SST
10% SST
How to Set Up
Via Store Setting
In QashierHQ, click on the gear icon in the top right corner.
Select Store Settings.
Check the box next to Multiple Tax Rate, then choose the appropriate tax rate.
Note: After enabling Multiple Tax Rate, a Default Tax must be selected. If merchants do not assign a tax rate to products or combos, the system will automatically apply the default tax rate set in Store Settings to all products in the store.
Edit Tax rate for individual product
In QashierHQ, navigate to Product Management and select the desired product.
Assign the appropriate tax rate, then click Confirm to save the changes.
Edit Tax rate for individual combo
In QashierHQ, navigate to Product Management and create a new combo or select an existing one.
Assign the appropriate Tax rate and proceed with the standard combo creation process.
Note: Merchants can add products with different tax rates into combos; however, the tax rate will be overridden by the combo's assigned tax rate.
For any assistance with the feature, Qashier merchants can contact their Business Development partner or reach out to Qashier Malaysia Customer Service:
📧 Email: [email protected]
📱 WhatsApp: +60 1-2660 2741
📞 Phone: +60 3-9078 4834