Processing an Exchange from Transactions:

  1. On your Qashier Smart Terminal, select Transaction Record.

  2. Search for the original transaction by date and/or receipt number.

  3. To do an exchange, select the original item in the transaction and confirm the exchange.

  4. Search for the new item by name or by scanning the item's barcode.

  5. Once the exchange is confirmed, the transaction and inventory of the 2 items will be updated accordingly.

*Note: The new item should have the same price as the old item to do the exchange. If you would like to exchange an item with a different price, we recommend that you void the original transaction and perform a new one.

Did this answer your question?